Location: Birmingham

Contract: Full-time (37.5 hours)

Salary: Dependant on experience

Are you seeking a new challenge within a vibrant and supportive team located in our brand-new office in the heart of Birmingham's business quarter?

Our friendly and dedicated team is looking for an Office Administrator to join us and play a vital role in the administration and smooth operation of our Birmingham office. You will be working from our new office, just a stone's throw away from Snow Hill station. Our office is equipped with a fully fitted gym and a rooftop terrace, allowing you to enjoy the summer sun.

In this role, you will provide seamless, effective, and proactive administrative support while continually exploring ways to utilise technology to enhance processes and efficiency. You will collaborate with key stakeholders, building and maintaining strong professional relationships to deliver consistently excellent service.

The important work you will be doing:

• Provide general administrative and operational support to the departments fee-earning team members
• Prepare, format, and amend documents as required, ensuring they are produced in compliance with the Firm’s house style. Documents include letters, reports, presentations, and accounts, making full use of standard templates
• Minute taking in meetings where required
• Be one of our CCH (accounting software) champions, creating new clients, amending information, billing, pulling reports, and supporting client onboarding
• Overseeing incoming and outgoing post
• Provide support in organising events for Managers, Partners, and clients where required
• Ordering office supplies, liaising with contractors and suppliers, managing the visitors at our Birmingham office
• Provide first-class front-of-house (receptionist) duties, including greeting clients, organising meeting rooms, and making refreshments when necessary

The skills and experience you will bring:

• A flexible approach, with the ability to work effectively under pressure and manage conflicting priorities, effectively managing expectations when required
• Strong attention to detail
• Effective communication skills, both spoken and written
• A positive and proactive approach
• A pragmatic approach to resolving situations, using own initiative where appropriate
• Advanced MS Office skills (specifically Word, Excel, and PowerPoint)
• Excellent client service skills

Why PKF Smith Cooper?

• Our company culture, built on our values – Engage, Empower and Excel – encourages initiative, personal growth, and collaboration. Every team member is appreciated and celebrated; a notion embodied in our Kudos Reward Scheme.
• The firm’s Partners, who remain actively invested in the development of employees, will both support and champion your professional development and progression.
• We work with ambitious businesses of different sizes across a variety of sectors, so no two jobs are the same.
• We are multi-award-winning accountants and business advisors, ranked the 12th biggest firm by UK fee income in the Accountancy Age Top 50+50.

Why Birmingham?

The 2^nd largest city in the UK, Birmingham offers a diverse culture and entertainment scene with plenty to see and do, from a shopping trip to the Bullring or a show at Birmingham Hippodrome. Birmingham has been the heart of innovation in the UK since the Industrial Revolution, and is full of growing industries, great career opportunities and well-connected transport links across the country.

PKF International

As an active member of PKF International, we are part of a large global network of legally independent accounting firms.

Located in the 5 fastest growing global markets, we have ground presence in 150 countries and span across many jurisdictions.

An ambitious, future-focused network, PKF provides a comprehensive range of services. Operating in unison with member firms across the world, we are able to share our ideas, expertise, and specialist resources to better serve our clients, delivering highly-personalised services and global connectivity through our client-centric culture. 

What's in it for you?

Our benefits package has been designed around our people and shaped by our values. As part of Team PKF Smith Cooper, here are some of the things you can expect:

• A working environment that empowers you to perform at your best, through our flexible working policy and dress for your diary scheme - Hybrid working during your probation period is subject to manager discretion 
• Time to do what matters to you – 25 days annual leave plus statutory bank holidays, the option to reduce annual hours for additional annual leave, and your birthday off, on us. Long-serving employees can also request a sabbatical, giving you the chance to make truly unforgettable memories
• Rewards for those who actively embrace and embody our values and culture through our Kudos Reward Scheme
• Regular social events and annual, company-wide away days, giving you the opportunity to engage with colleagues across your division and office, as well as the wider firm
• Bonus referral schemes for introducing new talent or clients so that when we benefit, you do too
• Life doesn’t stop at the end of the working day and neither do our benefits. We also offer life assurance, discounts on a huge variety of retailers through the PKF Smith Cooper Rewards Scheme, and cashback on healthcare (including dental visits, physiotherapy etc) through Healthshield

How to apply?

Apply now if you believe you have what we are looking for! Even if you do not tick 100% of the boxes, we would encourage you to apply. To do so, please upload a copy of your CV and a covering letter to our job portal. 

Should you have any questions, please contact a member of the HR team - email recruitment@pkfsmithcooper.com or call 01332 332021. 

Please note that whilst we welcome and encourage individuals of all backgrounds to apply for our vacancies, we are unfortunately unable to accept applications from candidates requiring a visa to work in the UK.

Please no agencies unless we have contacted you directly.